Brookings Tourism Ambassador Certification
Turn Every Customer Encounter into a Positive Experience… Every Single Time
Become a Certified Brookings Tourism Ambassador!
In a town as vibrant as ours, every person behind a counter, desk, or podium is a face of Brookings. Whether you’re a seasoned manager or new to the front line, the Brookings Tourism Ambassador training empowers you to be a true champion of our community.
Have you ever been asked:
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“What’s there to do around here?”
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“Where is a great place to eat?”
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“How do I get to the Nature Park from here?”
This engaging certification program gives you the confidence to answer those questions like a pro. We’ll dive into the power of tourism in our local economy, master the art of exceptional customer service, and explore the community resources available to make every visitor feel at home.
By the end of this session, you won’t just be providing service—you’ll be creating experiences that keep guests coming back to Brookings.
Ready to lead the way? Register at: VisitBrookingsSD.com
After April 8, Contact Laura at 605-696-7555 to check on availability.



