Midwest Hospitality at Its Finest

Midwest Hospitality at Its Finest

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The Dacotah Bank Center is renowned for its exceptional hospitality and has been internationally recognized for its outstanding customer service.

More than 2 million people have enjoyed near 4,400 events at the Dacotah Bank Center since its opening in 2001. One of South Dakota’s premier entertainment venues, the center hosts everything from rock concerts to banquets to rodeos.

The venue can entertain anything from a six person meeting to a 6,000 person concert. Some common events held are livestock shows and sales, pool and dart tournaments, conferences and weddings. Ashley Biggas, the center’s director of marketing says, “The venue works to provide an avenue to educate, entertain and celebrate.”

Several hands go into the behind-the-scenes work of every event. The Dacotah Bank Center’s staff is made up of several full and part-time workers with teams in food and beverage, marketing and operations. Part-time help is often hired to assist with serving banquets or act as security for concerts or other large events.

The team at the center prides themselves in giving back to the Brookings community. Over the Fourth of July the center hosts the Uncle Sam Jam where the entire community is welcome to celebrate the holiday. Biggar says, “We don’t just make something, we create memories.”

*This story has been written in collaboration with South Dakota State University‘s Public Relations class for our 2024 Visitor Guide. Read the guide here.*

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